Last Updated: 28.06.2025

Privacy Policy

Because privacy is just as important as peanut butter treats.

At The Canine Club, we’re big on trust — with pets and their humans. This policy explains how we collect, use, and protect your information when you visit our site, book services, or chat to us online. By using our services, you're wagging your tail in agreement with this policy.

1. What We Collect

We may collect the following details to help keep things running smoothly:

  • Your info: Name, email, phone number, and anything else you share when booking.

  • Your pup’s info: Name, breed, quirks, and grooming preferences.

  • Booking details: Appointment times, services requested, and location.

  • Payment info: Securely processed through trusted providers.

  • Tech stuff: Your device type, IP address, browser, and cookies when you browse our site.

2. Why We Collect It

We use your info to:

  • Schedule and manage your bookings

  • Give your pup the best care possible

  • Send reminders, updates, and cute little promos (if you’ve said yes to that)

  • Process payments safely

  • Make our website smoother and more helpful

3. Who Sees Your Info

We never sell or rent your data. We only share it with:

  • Trusted helpers: Booking software, payment processors, or tools we use to deliver a smooth experience

  • Legal reasons: If the law says we have to, or if it helps protect you, your pet, or our business

4. How We Keep It Safe

Your data is stored securely, with the same care we give your pup. We use encrypted systems, secure servers, and limited access to your personal information.

5. Your Rights

You’re in control. You can:

  • Ask us what info we have about you

  • Update or delete your details

  • Say “no thanks” to marketing messages

  • Request a copy of your personal data

To do any of the above, just drop us a line at dogs@thecanineclub.info

6. Cookies (Not the Dog Treat Kind)

We use cookies to improve your browsing. You can switch them off in your browser if you’d prefer, but the site might act a little grumpy without them.

7. Links to Other Sites

Sometimes we link to other websites. They have their own privacy policies, so please check those before sharing personal info elsewhere.

8. Kids and Pups

Our services are for grown-up humans. We don’t knowingly collect info from anyone under 16.

9. If Things Change

We might update this policy now and then. If we do, we’ll post the latest version here with the updated date so you’re always in the know.

10. Talk to Us

Got a question or concern? Reach out — we’re all ears.

Email: dogs@thecanineclub.info
Phone: +27 63 804 8939

Because privacy is just as important as peanut butter treats.

At The Canine Club, we’re big on trust — with pets and their humans. This policy explains how we collect, use, and protect your information when you visit our site, book services, or chat to us online. By using our services, you're wagging your tail in agreement with this policy.

1. What We Collect

We may collect the following details to help keep things running smoothly:

  • Your info: Name, email, phone number, and anything else you share when booking.

  • Your pup’s info: Name, breed, quirks, and grooming preferences.

  • Booking details: Appointment times, services requested, and location.

  • Payment info: Securely processed through trusted providers.

  • Tech stuff: Your device type, IP address, browser, and cookies when you browse our site.

2. Why We Collect It

We use your info to:

  • Schedule and manage your bookings

  • Give your pup the best care possible

  • Send reminders, updates, and cute little promos (if you’ve said yes to that)

  • Process payments safely

  • Make our website smoother and more helpful

3. Who Sees Your Info

We never sell or rent your data. We only share it with:

  • Trusted helpers: Booking software, payment processors, or tools we use to deliver a smooth experience

  • Legal reasons: If the law says we have to, or if it helps protect you, your pet, or our business

4. How We Keep It Safe

Your data is stored securely, with the same care we give your pup. We use encrypted systems, secure servers, and limited access to your personal information.

5. Your Rights

You’re in control. You can:

  • Ask us what info we have about you

  • Update or delete your details

  • Say “no thanks” to marketing messages

  • Request a copy of your personal data

To do any of the above, just drop us a line at dogs@thecanineclub.info

6. Cookies (Not the Dog Treat Kind)

We use cookies to improve your browsing. You can switch them off in your browser if you’d prefer, but the site might act a little grumpy without them.

7. Links to Other Sites

Sometimes we link to other websites. They have their own privacy policies, so please check those before sharing personal info elsewhere.

8. Kids and Pups

Our services are for grown-up humans. We don’t knowingly collect info from anyone under 16.

9. If Things Change

We might update this policy now and then. If we do, we’ll post the latest version here with the updated date so you’re always in the know.

10. Talk to Us

Got a question or concern? Reach out — we’re all ears.

Email: dogs@thecanineclub.info
Phone: +27 63 804 8939